New Delhi (TIP)- The Competition Commission of India (CCI) announced on Thursday that it will investigate complaints received regarding IndiGo’s flight disruptions. The antitrust watchdog did not specify the nature of the competition law violation, but complaints were about an alleged violation of Section 4 of the Competition Act, which deals with abuse of dominance.
“CCI has taken cognizance of information filed against IndiGo in the context of the recent flight disruptions witnessed in the aviation sector, across various routes. Based on the initial assessment, the Commission has decided to proceed further in the matter in accordance with the provisions of the Competition Act, 2002,” the regulator said in a statement.
InterGlobe Aviation Ltd, the company operating IndiGo, informed stock exchanges on Thursday that its operations have fully normalized.
“Having completely stabilized operations across the network starting 9 December 2025 with 1,800 plus flights, IndiGo has been gradually and carefully adding capacity and will be operating over 2,200 flights today, in line with the revised schedule,” the company said.
“We have been flying to all our 138 operational destinations and maintaining normal on-time performance, as per IndiGo standards. We continue to maintain full integrity of the revised schedule and remain committed to delivering consistently reliable service to over 3.5 lakh customers daily,” the IndiGo spokesperson stated.
Queries emailed to InterGlobe Aviation on Thursday seeking comments remained unanswered.
The disruptions in IndiGo’s operations began due to a shortage of eligible crew for flight operations following the government’s introduction of new norms aimed at providing pilots with more rest and reducing fatigue. Many flights faced delays or cancellations as the company struggled to find enough personnel to operate the flights.
The flight cancellations led to widespread criticism of the company on social media, as well as in Parliament, prompting CCI’s decision to investigate the matter. Experts cautioned against using the antitrust statute to investigate the operational disruption of a company.
Leave a Reply